> For the complete documentation index, see [llms.txt](https://fellas.gitbook.io/fellas-guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fellas.gitbook.io/fellas-guides/support.md).

# Support

## <mark style="color:orange;">Create a support ticket using the link below</mark>

### [https://discord.gg/Fellasi](https://discord.gg/FellasincPub)ncPub

### &#x20;Click Create ticket in our Discord!

<figure><img src="/files/09yNjdL9CfIS9P0XquLg" alt=""><figcaption></figcaption></figure>

## <mark style="color:red;">USE</mark> [<mark style="color:red;">WINRAR</mark>](https://www.rarlab.com/rar/winrar-x64-713.exe) <mark style="color:red;">OR</mark> [<mark style="color:red;">7Z</mark>](https://www.7-zip.org/a/7z2501-x64.exe) <mark style="color:red;">TO EXTRACT!</mark>

## <mark style="color:orange;">Support Tool Download ( Password -</mark> <mark style="color:green;">Fellas</mark> <mark style="color:orange;">)</mark>

## <mark style="color:orange;">If Staff request for you to send the support tool log to us</mark>&#x20;

{% file src="/files/7SGtmiNL3v0YTdP8NRjk" %}

### <mark style="color:orange;">1)</mark> Open the Support Tool as <mark style="color:red;">Admin</mark>&#x20;

### <mark style="color:orange;">2)</mark> Click "Send" to have support get the report ![](/files/y1QI1J3nSIbwrBk4qAX4)

<figure><img src="/files/1lVQKxvzLQnqN0BkESHp" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">3)</mark> Send the code that shows in top left to the support ticket. Click to copy code.

<figure><img src="/files/heBVvkE43ZYnlRNMPK9n" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">4)</mark> Wait for Supports next instructions in Ticket


---

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